The magic of Alton Towers has always been about more than just rides, it’s about the atmosphere, the immersive experiences, and the unforgettable moments created by dedicated performers. That’s why the recent decision to remove the park’s beloved roaming actors has left both staff and visitors heartbroken.
A Difficult Decision for a Sustainable Future
Reports suggest that Bianca Sammut, the Divisional Director of Alton Towers, was visibly emotional and struggling to sleep after being given the directive by Merlin Entertainments to part ways with these talented individuals. The move is part of a broader strategy to make the park more financially sustainable and allow for greater investment in new attractions.
Over the years, Alton Towers has seen substantial improvements, from the ongoing restoration of the Towers themselves to upgrades in the Skyride system and the introduction of thrilling new attractions like Toxicator and The Curse at Alton Manor. While these advancements are exciting, they come at a cost and sometimes, tough choices have to be made.
The Impact on Staff and Visitors
For many visitors, the roaming actors brought an extra layer of enchantment to the park. Their impromptu interactions, eerie performances, and immersive storytelling added a unique flair that set Alton Towers apart from other theme parks. Without them, the park may feel just a little less magical.
According to staff members, Bianca was deeply affected by the decision, describing it as a “heart-wrenching” process. Her emotional response highlights her commitment not just to the park but also to the dedicated individuals who brought its stories to life.

A Fond Farewell from the Alton Towers Community
At Alton Towers Fandom, we want to extend our deepest gratitude to these incredible performers. Your hard work, passion, and dedication have left a lasting impact on countless visitors. We hope you quickly find new opportunities where your talents can continue to shine.
While change is inevitable, the spirit of Alton Towers will always remain. Thank you for adding an extra touch of magic to every visit—you will be missed.